U-Mail suffered an unexpected outage affecting about 20% of our accounts. Service was interrupted at 9:00pm and restored at approximately 9:20pm.
Beware Fake E-Mail "Phishing" Scams
We continue to see evidence of e-mail "phishing" scams perpetrated upon U-Mail accountholders. In such scams, messages purportedly sent from UCSB Administration may ask that you reply with your UCSBnetID and Password. Others may ask you to type your password into a Google form or spreadsheet. Some even ask that you download and run identity verification software or risk losing your registration status.
Sporadic Message Delivery Delays
Over the past two weeks U-Mail has suffered from a small number of incidents by which incoming message delivery has been delayed. In each of these incidents, messages have been hung up on our incoming delivery servers for several hours rather than being delivered instantaneously.
The root cause of these issues has been the result of spammers abusing our messaging systems as a result of our customers continually falling prey to password "phishing" scams. We expect to have the issues resolved within the coming days.
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